Privacy Policy
1. At Queen of Support, we respect your privacy and are committed to protecting the personal information you provide when using our virtual assistance and content creation services. This Privacy Policy explains how we collect, use, and protect your information.By using our services, you consent to the collection and use of your personal data as described in this policy.
2. Information We Collect: We may collect the following types of information,
Personal Information
Name: To identify you as a client.
Email Address: To communicate with you about services, updates, and billing.
Phone Number: For direct contact and consultations.
Payment Information: If applicable, including billing details for payment processing.
Service-Related Information
Project Details: Including specifics of the virtual assistance or content creation services you request.
Content Submissions: Any content (e.g., text, images, documents) provided for us to work with.
Usage DataIP Address: To monitor the use of our website and services.
Browser Information: To enhance the user experience and troubleshoot technical issues.
3. How We Use Your Information We use the collected information for the following purposes: To provide and deliver virtual assistance and content creation services.
To communicate with you regarding service updates, questions, and billing matters. To improve our services and user experience based on feedback and usage data. To securely process upfront payments for the services you receive
4. How We Share Your Information. We will not sell, rent, or share your personal information with third parties without your consent, except in the following cases:
Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services (e.g., payment processors, project management tools). Legal Compliance: We may disclose information if required to comply with legal obligations or to protect our rights. Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.
5. Data Retention: We will retain your personal information only as long as necessary to provide our services, meet legal obligations, or for other legitimate business purposes. You can request that we delete your personal information by contacting us at +61 422 293 007 or by sending us an email.
6. Security of Your Information: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
7. Your Rights Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: You may request a copy of the information we have about you.
Correction: You can request corrections to inaccurate or incomplete data.
Deletion: You may request that we delete your personal data, subject to applicable law.Opt-Out: You may opt-out of receiving marketing communications from us by following the instructions in the email or contacting us directly.To exercise any of these rights, please contact us at hello@queenofsupport.com
8. Third-Party LinksOur website and services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policy of any third-party site before providing your personal information.
9. Children's Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete that information.
10. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact me if you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:
Quinn Carnegie Email: hello@queenofsupport.com
Phone: +61 422 293 007
Address: PO BOX 3653
Success Western Australia 6169
